Who We Work With

Built for the service business that still runs on the owner.

Almost everyone we work with runs a home-service trade. The thing they share is simple: the owner sits in the middle of everything, and work slips on the way from sold to done to paid. We put in the system that catches it.

HVACPlumbingRoofingLandscapingEpoxyElectricalContractorsInsulationConcreteRemodelingAging In PlaceGarage Doors
Find Your Work

Different trades. Same bottleneck.

A roofer and a plumber don’t have much in common on the job. They have everything in common at the office. The owner is the one thing the whole operation waits on. Here’s where we start, by the kind of work you do.

Trade

HVAC

Seasonal rushes mean missed calls and lost installs. We catch every call and get the job on the board before the customer rings someone else.

See the HVAC setup →
Trade

Plumbing

Emergency calls don’t wait for you to be free. The system answers, books, and confirms, so a missed ring doesn’t turn into a missed job.

See the Plumbing setup →
Trade

Roofing

Big tickets, long sales cycles, easy to lose track. We keep every estimate moving from first call to signed and paid.

See the Roofing setup →
Trade

Landscaping

Seasonal crews, recurring accounts, a hundred small jobs. We keep the schedule full and the invoices going out without you chasing them.

See the Landscaping setup →
Trade

Epoxy Flooring

Quotes pile up and the follow-up slips. We make sure every quote gets a fast reply and nothing sits cold.

See the Epoxy Flooring setup →
Trade

Electrical

Service calls and bids fighting for your time. The system handles the booking and the follow-up so you stay on the tools, not the phone.

See the Electrical setup →
Trade

General Contractors

Jobs, subs, and clients all need answers at once. We keep the work moving from sold to done to paid so nothing stalls on you.

See the General Contractors setup →
Trade

Insulation

The first cold snap fills the phone faster than you can answer it, then it goes quiet. We catch the calls in the rush and keep the quotes moving after it ends.

See the Insulation setup →
Trade

Concrete

Weather moves the schedule and the quotes stack up behind it. We keep every estimate followed up so a rained-out week doesn’t cost you the job.

Talk to us about it →
Trade

Remodeling

Selections, change orders, and a sales cycle measured in months. We keep every lead and open estimate in one place so nothing goes cold while you’re on a job.

Talk to us about it →
Focus area

Aging In Place

Ramps, grab bars, walk-in showers, full accessibility work. The call usually comes from a son or daughter in a hurry, and a slow reply loses it. We make the first response fast and keep the estimate moving.

Talk to us about it →
Trade

Garage Doors

A broken spring today and a new door next month are two different jobs on the same phone line. The system sorts the emergency from the quote so neither one gets dropped.

Talk to us about it →

Not sure where yours is slipping?

That’s the whole point of the call. We map your jobs from first contact to paid and show you the gaps.

Book a call
HHooper’s Tire Outlet · Rochester, NY A Real Result

What it looks like once it’s running.

A walk-in tire shop was letting calls hit a dead end and tracking sales on paper. One system now catches the calls, confirms the payments, and logs every job. Same crew, same hours, far less slipping through.

100+
Missed calls caught
with an instant text
90%
Of invoices issued
get paid (359 of 399)
359
Jobs tracked
in one place
19
Web-chat leads from
a channel that was at zero

Source: the shop’s CRM and invoicing records. 359 paid of 399 issued is 89.97%, rounded to 90%.

Read the full Hooper’s breakdown →
Who’s On It

Real shops running this right now.

Hooper’s Tire · Rochester, NYShelter Guard · Roofing & guttersTombstone Land Care · LandscapingProview RemodelingFreedom ConcreteGregory’s BakeryPure Packaging
Your Move

Find out where your work is slipping.

Book a free 15-minute review. We’ll walk your jobs from first call to paid and show you where it’s leaking. No pitch, no slides.

Book a call

Free 15-minute system review. A straight read on where you’re losing work.

We build the systems that keep your business running when you step away.

Ready to
step back?
Book a call

Free 15-minute call. No pitch, just a look at what's slowing you down.

© 2026 North & Nova Co. All rights reserved.