Reputation Management - Protect & Grow Your Online Reputation | North & Nova Co

Your Online Reputation Is Your Business

One bad review can cost thousands. We monitor, respond, request, and bury negatives so your 5-star reputation stays strong — automatically.

✓ Real-time monitoring ✓ Auto review requests ✓ Negative suppression

Bad Reviews Are Killing Your Business

94% of people check reviews before choosing a service business.

Drops conversion rate by up to 26%. Costs $5,000–$15,000 in lost jobs.

Unanswered negatives make you look careless. Customers go to competitors.

Businesses with <10 recent reviews get skipped. Fresh 5-stars win every time.

Average business loses $8,000–$25,000/year to poor reputation.

Google, Facebook, Yelp, BBB — we watch every platform.

New review? Negative sentiment? You get notified in seconds.

Thanks happy customers with personalized replies — builds trust fast.

Sends SMS/email after every job asking for Google/FB review.

Professional response + suppression tactics to push bad reviews down.

Google, Facebook, Yelp, BBB — we watch every platform.

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All major platforms tracked 24/7. Never miss a review again.

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Post-job SMS/email sequences. 30–50% response rate typical.

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Get notified. Auto-respond to positives. Craft perfect replies to negatives.

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Strategic responses + fresh 5-stars push bad reviews off page 1.

We’ll audit your current online reputation for free and show exactly how many leads you’re losing.

10-minute call. No card needed. See the damage — and the fix.