Services/09 Reviews & Reputation

Unhappy customer internal alerts

A post-job check-in flags dissatisfaction to your team internally, while every customer still gets the same review request.

All Services
Unhappy customer internal alerts inside the North & Nova Co. Reviews & Reputation suite
Reviews & ReputationIncluded

Reviews & Reputation • 09

Reviews requested consistently, watched in one place, and handled the right way when someone's unhappy, before it turns into a public problem.

The Problem

An unhappy customer stays unhappy because nobody hears about it until they've told their friends.

What It Does

A post-job check-in flags dissatisfaction to your team internally, while every customer still gets the same review request.

What You Get

A chance to make it right, without changing who gets asked for a review or how.

How this fits your business

Nobody uses everything on this list. What gets turned on for you depends on what your business actually needs, and it is covered by a single monthly plan instead of being billed line by line.

This is one piece of the Reviews & Reputation suite. If it would fix a real problem in your business, ask and we will talk about turning it on. Everything here connects to the same system, so it works alongside the other tools you already use, not in a separate silo.

Want this turned on for your business?

In 15 minutes, we review your current setup and point out the leaks where money is falling through the cracks. Free, no pitch.