Conversation assignment
Route a conversation to a specific person on the team.
SMS & Email • 04
Every text and email conversation with a customer, in one place your whole team can see, instead of buried in one person's personal phone.
A message comes in, and it's unclear whose job it is to answer it.
Route a conversation to a specific person on the team.
Nothing goes unanswered because everyone assumes someone else has it.
How this fits your business
Nobody uses everything on this list. What gets turned on for you depends on what your business actually needs, and it is covered by a single monthly plan instead of being billed line by line.
This is one piece of the SMS & Email suite. If it would fix a real problem in your business, ask and we will talk about turning it on. Everything here connects to the same system, so it works alongside the other tools you already use, not in a separate silo.
Related services in the same suite
Want this turned on for your business?
In 15 minutes, we review your current setup and point out the leaks where money is falling through the cracks. Free, no pitch.