How do I renew HVAC maintenance plans automatically?
Set up a CRM sequence that contacts each plan customer before their renewal date with a text and email, offers a one-tap payment link, and follows up until they renew or pass.

To renew HVAC maintenance plans automatically, set up a CRM sequence that contacts each plan customer before their renewal date with a text and email, offers a one-tap payment link, and follows up until they renew or pass. Most HVAC shops lose off-season revenue because renewals get forgotten. North & Nova's maintenance plan renewal sequences protect your cash flow through the spring and fall shoulder seasons, so recurring revenue keeps coming in even when emergency calls slow down.
A maintenance plan customer who does not get a renewal reminder does not renew. They do not call you to ask. They just lapse, and you find out when the next tune-up season comes and they are not on the list. The renewal sequence fixes that by reaching out before the lapse, so the customer renews without you having to remember.
The one-tap payment link is what makes the renewal actually happen. A customer who has to call in a card number puts it off. A customer who gets a text with a pay button renews in the moment, while they are still thinking about it. That is the difference between a renewal that closes and one that lapses.
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